SOME OF THE FEEDBACK
FROM OUR CLIENTS
I’ve been working with Michael and Sophie for many years and they continue to surprise me with outstanding promotional ideas. They have a fantastic understanding of brands and brand worlds, which means they come up with relevant solutions that are what consumers really want. To top it all off, I’ve had numerous letters of thanks from prize winners which is a testament to their dedication to detail throughout the execution of an idea.
As a creative agency, we often come up with our own concepts and then need a company to fulfil our experiences to winners. In these cases, Cloud Nine exceeds all my expectations by keeping costs within budget, sourcing prizes that deliver exactly to the experiences we’ve promoted and taking exceptionally good care of our prize winners. What impresses me more than all this is Cloud Nine’s willingness to provide me with considered options that do more than fulfil my campaigns – they inspire them.
Michael and the team at Cloud Nine are everything you look for in an agency – honest, open and reliable while also putting together great original ideas for travel campaigns. Working with them is like extending your internal team
We have worked with Michael and the team at Cloud Nine for a couple of years now since experiencing a variety of problems with previous suppliers. We run a variety of sales promotions and need a travel prize partner who can match the high level of service that our clients have come to expect from us. Cloud Nine provide innovative ideas to meet the needs of each individual brief and efficiently liaise with all of our travel prize winners to ensure that they are communicated to at all times and have a schedule and itinerary that meets their expectations. From a service perspective nothing is too much trouble and our satisfied prize winners are all testament to this.
The professional team at Cloud Nine have helped us over the past year enormously by creating fantastic holiday packages such as; trips to New Zealand to stay by Lake Wanaka, a weekend excursion to Iceland to see the Northern Lights and fun team building activities like Lamborghini racing days. I always receive a quick response from the Cloud Nine team and they continue to deliver outstanding travel incentives. I will continue using Cloud Nine because they always have great suggestions and deliver on time and to budget.
Cloud Nine impressed me from the start with their fast & detailed responses. They beat all other suppliers on cost & they’re nice, friendly people to work with. We could not have delivered such desirable and unique prizes without them.
I have used Cloud Nine on various occasions and have always found them professional, proactive and a joy to work with. Their response time is always prompt and I’d use Cloud Nine without hesitation on any up and coming promotions.
The team at Cloud Nine have been providing us with bespoke event solutions since 2011. We find their service to be highly professional and their responses to be efficient, well considered, detailed and cost effective. We look forward to a continued working relationship through which we can go on delighting our participants!
I just wanted to thank you for your organisation skills in booking our trip.
We had a truly amazing time and everything you booked worked like clockwork, Jim and I are very thankful that there were no hiccups or issues at all!
Loved the drive down from San Francisco to Carmel and then Carmel to Pismo Beach what spectacular scenery!
Thank you once again
I just wanted to let you know that we all had a wonderful weekend in London.
Shrek was fantastic and meeting Ricky and Regent, the penguins, was amazing and will always be a treasured memory. The London Eye experience was spectacular and the weather could not have been better! We managed to take many super photos and I include a few.
Thank you very much for organising everything - you did an outstanding job!
Very kind regards
Just wanted to say thank you very much for all your organisation for our London trip. We had a totally fantastic time on all of the activities that we did. The hotel was fab and so handy for everything.
Our highlight was the 'Meet and greet penguin experience' at London zoo, a truly unforgettable moment.
I just wanted to drop you a line to say how very much we both enjoyed the Lion King & the hotel stay that we won with Disney.
Your organisation of it all was totally flawless & I don't think we could have had more fun with our break.
Thank you very much for everything you did for us.
I just wanted to let you know we had an amazing trip to Morocco, everything was wonderful and I just wanted to say a huge thank you for arranging everything.
It really was a fabulous trip and it was doubly fantastic as it's a holiday we would never have normally booked so thank you again.
I'll definitely be entering some more competitions so fingers crossed I get another lovely email from you.
Many thanks again,
Our road trip was amazing; full of first experiences, great company, good wine and some amazing food. We each had different highlights of the trip; the helicopter ride over Monaco was breathtaking, the afternoon trekking across the Carmague on the white horses, seeing wild horses come to our bedroom window, the many wine tastings (for the non drivers!), staying in a turreted bedroom making me feel like a real Princesses! It was lovely to be able to stop at will to see new places, and visiting Chateauneuf-du-pape and Sancerre was great fun. Showing our age, we also stopped at the amphitheatre in Orange as we remembered The Cure did a concert there in the 80's! We struggle to describe how much we packed into the week, and have seen lots of places that we would like to re-visit for longer. This will make any 'normal' holiday a hard act to follow!
We just wanted to say how fantastic Rome was. And thank you so much, the organisation was flawless.
The hotel was stunning, i've attached a view from our room. which looked on the a gorgeous little square, and was perfectly situated to explore the whole city, also it had a roof garden which was great with the fantastic weather. We both said it was the best city we've ever been to and are so thankful that we won it through Cloud Nine, as everything was thought about. Thank you so much!
Thanks for your email. Yes to say we had an enjoyable trip would be an understatement - the whole week was amazing from start to finish. All the organisation ran without a hitch.
The first few days at Hotel Ranga were fairly quiet - the hotel was outstanding especially the suite we were in! The food was also fantastic, as we're the hot tubs !
Rekjavik was much busier as we had do much to see & do. We had a great time at the Blue Lagoon, and one of the staff put us in touch with a journalist friend of hers from Rekjavik who plans to publish an article on our competition win in the paper.
The most amazing part of all was the helicopter trip - it was such an unbelievable experience, the pilot landed us on a mountain top and we managed to get some fantastic photos throughout the trip
Thank you so much for all your help with the organisation, and please do pass on my thanks again go Proctor & Gamble for such a wonderfully unforgettable holiday
We had a brilliant time, thank you very much for organising it all for us.
The Turkish dinner cruise on the first night turned into a full blown party, to my shame a couple of us even got up to do the Gangam dance!!
Day 2 was definitely our best day. The facial was good, Turkish bath amazing and by the time we finished the full body massage we all felt like we were floating on air. That evening we went to Mikla for a seven course taster menu(which turned out to be 10 courses) The chefs were really nice and fully explained each course. We would highly recommend.
Day 3 we went on our city tour. The buildings we were taken too were beautiful. At the end of the tour the guide dropped as off at the Spice market area which we much preferred. The evening was finished off watching the sunset with a couple of cocktails.
For our last day we had a free day which was spent back across the water looking around a lot of the hidden markets.
It was great to be collected and brought back to the airport by private car. On the drive from the airport we got into the spirit and picked our Bond names, the driver must have thought we were crazy!!
The hotel was fantastic and the staff couldn’t do enough for us. I think we are a bit different from their usual clientele, we remembered our manners.
Overall a completely amazing experience thank you so much.
I am writing to say a very 'big thank you' to you and your team for making a dream possible with the above win to Rome. It has always been a dream of mine to go there and my friend and I had the most fantastic time and would like to express our gratitude to all concerned who made it happen.
Everything went very smoothly and couldn't find fault with any of it..apart from the fact it was all over far too soon! :-). It truly is a most beautiful city and the sights were amazing.
With very best regards to you all,
Hi Victoria, I just wanted to send you this email to express my gratitude and appreciation for an amazing trip! Thank you so so much for organising it for us! Everything ran so smoothly and we have you and the company to thank for it all! We had such a lovely time!
Thank you so much for organising our holiday to Gran Canaria. We had a fantastic time and everything ran very smoothly. The villa was lovely, really spacious and had everything we needed. The horse riding trip and the supercat trip were great fun. Best of all, it was hot and sunny EVERY DAY!!!!!!!!!!!!! We have all come back with a lovely tan and some great memories.
Could you please pass on our thanks and appreciation to Asda and Febreeze, I don’t have a contact for them. Thanks.
(Hopefully) I have attached a photo showing Steve and Issy having a great time in the pool.
Thanks again for everything,
The party was a roaring success, everybody had an amazing time. We weren't quite sure what to do with our waiter Graham at first but he showed some imagination at mixing drinks and was very good bringing all the food around. The DJ was excellent also and played a good mix from the playlist I sent along with choosing some good songs of his own and had no problem with peoples requests. He also brought all his own lights so inside and outside looked great! We had lights and speakers in the house and garage which turned into our dance room .
All in all, probably one of the best nights ever. Everyone who came said they had a great time and we're now planning a Halloween party!
Thank you so much for your contact and help during this, this was the best prize I've ever won.
Everything went brilliantly on Saturday, the kids had a fabulous time and it all went smoothly…Thank you so much for all your help, you’ve certainly given us memories to cherish
Afternoon Victoria just to say had a fab time at the fashion show. The hotel was also well located and nice. Toms kitchen the food I won’t lie when I saw shepherd’s pie as part of the menu I did think “what” but I need not have worried as it was melt in the mouth as was the dessert. Thank-you very much for organising it I also managed a quick shoe shop in Selfridges!(as hubby had his credit card with him thought I would get him to use it).
We had a lovely time in Naples! It is such a lovely place that I am already planning my return!
The weather was amazing and the hotel and staff were fantastic! We felt truly spoilt!
Thank you very much for everything you arranged for us! We enjoyed every second!
Paul and I can't thank you enough for making our trip to Reykjavik run so smoothly from start to finish.
We have had the most wonderful 3 days taking in the sights of Iceland. Flights, transfers and hotel were spot on.
Once again Emma - Thank You - your precise itinerary made our holiday a total enjoyment and we loved it all.
Sending you a quick note to say a huge THANK YOU for organising our amazing trip to Zermatt. Everything was perfect, including the weather! You did an absolutely fabulous job in arranging all aspects of this once in a lifetime trip – including us waking up every morning to the view of a snowy Matterhorn, or as it’s more well know a white chocolate Toblerone!!
Just wish to say a big ‘thank you’ for all you did arranging our prize weekend to London Fashion Weekend with Always Silk Collection.
We have a very enjoyable time, every aspect was as described and all arrangements ran smoothly.
Your hard work is greatly appreciated.